Luvme Hair
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
- Not what it was advertised; unhappy.
- Wants to speak with a live person and return the wig for another.
- Needs a return label emailed to renfrod@***.com.
It wasnt what it was advertised to be. I am truly unhappy.
Previous orders have been fantastic. I would like to speak to a live person. I want to return this wig and order another. I need a return label in my email renfrod@***.com.
My home address is 661 Bonwood ave memphis Tennessee. My phone number is 901 493 ****.
Thank you.
Preferred solution: Full refund
User's recommendation: Contact with the company is very difficult.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to return this wig
This is totally ridiculous. This is ridiculous.
This is ridiculous. This is ridiculous. This is ridiculous. This is ridiculous.
This is ridiculous. This is ridiculous. This is ridiculous. This is ridiculous.
This is ridiculous. This is ridiculous. This is ridiculous. This is ridiculous.
This is ridiculous. This is ridiculous.
- Previous products were excellent
- I am so unhappy
Preferred solution: Full refund
User's recommendation: Be very careful when ordering.
Hi Donna, thank you for taking the time to send this review. We apologize that the hair didn't work out as expected.
Upon review, we've followed up by email. If there is any update about the return, we will notify you promptly.
If you have any further questions or concerns, please don’t hesitate to reach out to us. Best regards, Customer Care Team LUVME HAIR
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI still didn't get my wig I have many wigs from luvme and is the first time I didn't get my wig
I didn't get my wig i order this wig from October 24th please email me and let me know what's going on it's either you send me back a wig on refund me my money and my wig by next week early
Hi Yaroslav, thank you for taking the time to send this review. We apologize that the shipping didn't work out as expected.
If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com. Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address).
Thank you in advance. Best regards, Customer Care Team LUVME HAIR
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntsville, Alabama
My name is Barbara Brasher I been text about my hair
I had not received my hair from Luvme. I don't have a confirmation number; I never got the number.
Luvme got my money from my debit card. I need to get my hair or my money back.
It's October 23, 2025. I had heard.
- Use do good buisness with me
- Let down did not give me my hair
Hi Barbara, thank you for taking the time to send this review. Unfortunately, we couldn't find your order number with the information provided.
If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com. Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address).
Thank you in advance. Best regards, Customer Care Team LUVME HAIR
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCapable
Nothing bad I bought so many ways over the years the more about. The only complaint I have I tried to get information on the peekaboo as round because I really wanted about four or five more and I would like to know if were gonna get us in stock again.
I did call and they connected me to some line that wanted to charge me to do the research.
Can you please let me know? I definitely want this word it seems to compliment me more than the ones I have in orderhttps://shop.luvmehair.com/products/ash-blonde-peekaboo-brown-pixie-cut-wig-glueless-minimalist-hd-lace-short-blonde-wig-pre-cut-lace?variant=415166****9898
Hi Elye, thank you for taking the time to send this review. We appreciate your support and interest for our products.
Unfortunately, the wig you wanted will not be restocked. We invite you to explore our other available styles on the website and find an alternative that suits your preferences.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange wig
I would like to exchange my hair for a different length. They sent me the wrong length and I want to exchange it for the correct length and the customer care is too hot to get on is hard.
Its too hard. Ive been trying to get this done all I need is a return label
- Hair is very nice and pretty
- Wrong hair length
Preferred solution: Exchange wig for the he correct hair length
User's recommendation: Make it easier for the customer to return
Hi Pamela, thank you for taking the time to send this review. We apologize that the hair didn't work out as expected.
Unfortunately, we are unable to locate your order with the information provided. If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com.
Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address). Thank you in advance. We are experiencing a high volume of inquiries, and it will take us some time to respond.
Please do not worry, we will answer it as soon as we see your email. Best regards, Customer Care Team LUVME HAIR
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would never order from them again
Sent me two wigs. Look at my order. Who did that n you are trying to charge me for two n not giving the full amount
Dont play with my money or me
- Lose money
Preferred solution: Full refund
User's recommendation: Scam???
Hi dear, if you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. Due to the platform limit, we are unable to view the order info, and the contact Channel can be found on our official website page: shop .luvmehair .com.
Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address). The contact info on this comment website is incorrect and we are unable to edit it at this time. Apologize for any inconvenience and thank you for your understanding in advance.
We are always there for you to help. Kind regards, The Luvme Customer Care Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package
No one never answers. I need my package; it has not moved in 2 days. I am going to ask for my money back and never use this company again.
Preferred solution: Deliver product or service ordered
Hi Beverly, if you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. Due to the platform limit, we are unable to view the order info, and the contact Channel can be found on our official website page: shop .luvmehair .com.
Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address). The contact info on this comment website is incorrect and we are unable to edit it at this time. Apologize for any inconvenience and thank you for your understanding in advance.
We are always there for you to help. Kind regards, The Luvme Customer Care Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I received the product yesterday 10/08/2025 i didn’t like it
At this time Im waiting for a response and how to return the items and get a full refund I received the order yesterday 10/08/2025 and reached out last night
Expecting a response and full return
The items is in the same condition received
Thank you
- Hair is beautiful
- Not being able to talk with someone
Preferred solution: Full refund
Hi Marina, thank you for taking the time to send this review. We apologize that the hair didn't work out as expected.
If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com. Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address).
Thank you in advance. Just a kind reminder: if you couldn't find our email response, kindly check your spam folder as well.
Thank you. Best regards, Customer Care Team LUVME HAIR
Return
Wig cap is way to small and tight for my head and is to uncomfortable to try and wear more then 5 mins
Hi Burley, thank you for taking the time to send this review. We apologize that the hair didn't work out as expected.
If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com. Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address).
Thank you in advance. Best regards, Customer Care Team LUVME HAIR
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love Luvme wigs.
Follow through. Please follow up with your clients to resolve an issue.
Thats great customer service. It took me at least 30 minutes to get someone on the phone and she couldnt help me.
Philadelphia, Pennsylvania
Bangs are very thin
This wig doesn't look like the advertised one. It needs to be curled or handed to someone who knows what to do. I would love to like it, but I can't fix what's wrong.
- Hair felt good
- Did not look as pictured out the box not as advertised
Preferred solution: Full refund
Hi dear, if you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. Due to the platform limit, we are unable to view the order info, and the contact Channel can be found on our official website page: shop .luvmehair .com.
Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address). The contact info on this comment website is incorrect and we are unable to edit it at this time. Apologize for any inconvenience and thank you for your understanding in advance.
We are always there for you to help. Kind regards, The Luvme Customer Care Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntsville, Alabama
I am Barbara Brasher and try located my hair from luvme
My name Barbara Brasher I had not received my hair from luvme and I dont know what to do I pay for hair out my debit have not received hair of my money who can I talk to about my hair of my money can luvme sent some more hair I order they give me confirmation number is wrong I am tired begging somebody get my hair I am not paying no more out I paid what suppose this it get my hair of sent me my money back
Hi Barbara. Thank you for taking the time to send this review.
Unfortunately, we couldn't locate your order number. If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com.
Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address).
Thank you in advance. Best regards, Customer Care Team LUVME HAIR
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wasn’t able to speak with anyone
Just purchased a wig, the color I got is not the color I saw on line, I want to return this wig back to you
- I this is my third time purchasing a wig
- I not satisfied with this one
Preferred solution: Full refund
Hi Gladys, If you need any assistance with any issue, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. Due to the platform limit, we are unable to view the order info, and the contact Channel can be found on our official website page: shop .luvmehair .com.
Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address). The contact info on this comment website is incorrect and we are unable to edit it at this time. Apologies for any inconvenience and thank you for your understanding in advance.
We are always there for you to help. Kind regards, The Luvme Customer Care Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong length hair
I ordered a16 inch hair and the hair looks like 14inch there was nothing on the box or inside the box that showed that I had received the correct length that I had ordered
Preferred solution: Since they send me a 14inch hair and not 16 inches I want the refund for what i paid for
Hi Simone, thank you for taking the time to send this review. We apologize that the hair didn't work out as expected.
If you are concerned about receiving the wrong length, we'd recommend you reach out to us via Chat, email, or WhatsApp directly. The contact Channel can be found on our official website page: shop .luvmehair . com. Or you can contact us via customercare@ luvmehair .com (remove the blank space for the correct website and email address).
Thank you in advance. Best regards, Customer Care Team LUVME HAIR
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Hi Donna, thank you for taking the time to send this review. We apologize that the hair didn't work out as expected.
Upon review, we've followed up by email. If there is any update about the return, we will notify you promptly.
If you have any further questions or concerns, please don’t hesitate to reach out to us. Best regards, Customer Care Team LUVME HAIR